I’m Business Operations & Systems Specialist
RAJIBUL RATUL

I help startups and small businesses build simple, practical systems – SOPs, workflows, and digital tools that actually work.
Based in Helsinki, working globally.

Explore My Work
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About Me

Business Operations Specialist | Entrepreneur | MBA in Digital Business & Management

Operations Specialist, Entrepreneur and Problem Solver.

I am a Business Operations Specialist based in Helsinki with over seven years of experience in administration, project coordination, and operations management across multinational organisations.

My experience includes working on SOP development, workflow design and operational coordination in real business environments.

Let’s Connect

I hold an MBA in Digital Business and Management from Novia UAS in Finland along with a Master’s in Management at the Univesity of Science and Technology Beijing, China, and Bachelor of Social Sciences at the University of Dhaka, Bangladesh.

I am also a founder of Artcrafture and OpsBix, where I apply my skills in building systems, managing operations and delivering practical solutions for businesses.

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Services

Practical support for business operations and systems.

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Business Operations Service

I support daily business operations and help structure processes so your business runs smoothly and efficiently.

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Workflow & Operations Design

I set up simple workflows and systems using tools like ClickUp, Notion and Trello so that teams can work efficiently.

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Project Coordination & Admin Support

I manage tasks, communication and documentation to keep projects on track and teams aligned.

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Process Documentation

I create clear and practical SOPs that help businesses stay organised and consistent. Based on real operational experience.

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Microsoft 365 Systems

I organise and optimise Microsoft 365 tools like Teams, Excel, SharePoint and Power BI for better collaboration and reporting.

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Brand Identity & Design

I create clean brand visuals, basic UI designs and marketing materials using Canva, Figma and Adobe tools.

My Working Process


I start by understanding your current challenges.
Then I design a simple and practical system – SOPs, workflows or tools.
I deliver a solution that you can easily manage and scale.

Work Experience

Practical experience across real business environments.

Founder & CEO
Artcrafture

2025-Present

Built and launched an art and culture e-commerce platform, managing design, development and operations.

Founder
OpsBix

2025-Present

Providing business operations support services including SOPs, workflows and coordination for startups and SMEs.

Site Principal/Office-In-Charge
Sinovac Biotech (Bangladesh) Ltd.

2023-2023

Managed site-level operations, administration and compliance activities. Maintained documentation and supported daily operational processes.

Manager – HR & Administration
China Petroleum LONGWAY Engineering Project Management Co. Ltd.

2021-2022

Supported administrative governance, managed contracts and documentation, and coordinated reporting and cross-functional operations.

Administrative Officer
China Petroleum LONGWAY Engineering Project Management Co. Ltd.

2019-2021​

Handled documentation, compliance processes and reporting. Supported workflow coordination and internal operations.

District Coordinator
BRAC, Bangladesh

2018-2019​

Coordinated operations, reporting, and stakeholder communication. Managed documentation and progress tracking.

Project Coordinator Associate
Helios Holding Co. Ltd.

2017-2018​

Supported documentation, compliance, and internal coordination. Assisted with reporting and communication processes.

Project Work

Practical work focused on systems, operations and business tools.

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What My Clients Says

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Male 3

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John Doe

Female 3

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Jenna Smith

Male 1

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Samuel Stevens

Get In Touch

Get updates on my work and practical business operations insights.